Program Coordinator
The Program Coordinators report to the Vice President and the Program Managers. Increasing levels of expertise and responsibility for program and sales support:

• Implements program at support level and primary responsibility for participants
  • Primary point of contact for participants
• Primary responsibility for communications with participants
  • POE and collateral material content and production
  • Travel document preparation
  • Assembly of TD books
  • Preparation of on site communications and vouchers
• Manages participant data base
  • Arrival/ departure manifests
  • Deviations
  • Recreation and activity participation
  • Rooming list
  • Registration
• Works with Air (PM) on ticketing
  • Names list
  • Booking
  • Deviations
  • Manifest
• Provides sales support to PM and Department Head
  • Sends out RFP's to Vendors
  • Does all follow up to collect information
  • Prepares generic pieces of each proposal, including destination information, hotel information, recreation and dine around information
  • Provides administrative support for the proposal and sales process
• Travels, with the Program Manager, with groups as Travel Director. Occasionally at senior level may be asked to handle small (under 40 pax) groups on own.

Qualifications:

Minimum 2-5 years of experience working on corporate meetings and group incentive programs helpful. Must have experience developing communications, working with participants (clients). Experience on site extremely helpful. Or in lieu of direct experience, demonstrated ability to obtain, organize, and disseminate information, and communicate effectively in both written and verbal formats.

Technical skills:

Microsoft Office, especially Word and Excel. Access helpful.
Airline reservations system experience extremely helpful